DISTANCE SALES CONTRACT
Article 1- Parties to the Agreement:
1.1. Sales person
BODY LONDON GLOBAL LTD
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom
Web Address: bodylondonco.com
Email : info@bodylondonco.com
Number: +447441441879
1.2. Buyer
End Consumer (CUSTOMER)
Article 2- Subject of the Contract:
2.1. The buyer must be informed about the basic characteristics of the goods/services subject to sale, sales price, payment method, delivery conditions, etc. He accepts and declares that he is aware of all preliminary information regarding the goods/services subject to sale and the right of withdrawal, that he confirms this preliminary information electronically and then orders the goods/services, in accordance with the provisions of this contract.
Moreover; The person to whom the invoice for the product will be issued is also a party to the contract. He/she is obliged to provide complete, accurate and complete information. The buyer is deemed to have accepted in advance the damage and liability that may occur as a result of providing incomplete or incorrect information.
2.2. The preliminary information and invoice on the payment page of the bodylondonco.com website are integral parts of this contract.
Article 3- Contract Date and Force Majeure:
3.1. These two copies of the contract, previously signed by the seller, will be signed and accepted by the buyer on ............. and one copy will be sent to the buyer's e-mail address.
Situations that do not exist or were not foreseen at the time the contract was signed, that develop beyond the control of the parties, and that make it impossible for one or both parties to partially or completely fulfill their obligations and responsibilities under the contract, or to fulfill them on time, will be considered as force majeure. The party where force majeure occurs will notify the other party immediately and in writing.
3.2.Definition of force majeure; Natural disaster, war, terrorism, riot, changing legislative provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc. will be accepted as.
During the continuation of the force majeure, the parties will not have any liability for their failure to fulfill their duties. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.
Article 4- Delivery Expenses and Performance:
4.1.Delivery costs belong to the Buyer. If the Seller has declared on the website that the delivery fee of those who shop more than the declared amount will be covered by the Seller, the delivery cost belongs to the Seller.
4.2.Delivery; It is done as soon as possible after the stock is available and the price of the goods is transferred to the Seller's account. The seller delivers the goods/services within 30 (thirty) days from the order and reserves the right to extend the period for an additional 10 (ten) days with written notification within this period. If the price of goods/services is not paid for any reason or is canceled in bank records, the Seller is deemed to be free from the obligation to deliver the goods/services.
Article 5- Rights and Obligations of the Seller:
5.1.The seller is responsible for delivering the goods/services subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
If the goods/services subject to the contract will be delivered to a person/organization other than the Buyer, the Seller cannot be held responsible if the person/organization to be delivered does not accept the delivery.
The seller receives the return of the goods/services within fourteen (14) days after receiving the declaration of withdrawal, and returns the price of the goods/services and valuable documents, if any, within 10 (ten) days after receiving the returned product. For justified reasons, the seller may supply equal quality and price to the buyer before the contractual performance period expires.
5.2. If the seller thinks that the performance of the goods/service has become impossible, he notifies the buyer before the performance period of the contract expires. The paid price and documents, if any, will be returned within 10 (ten) days. Defective or defective goods/services, which may or may not be among the goods/services sold with a warranty certificate, can be sent to the Seller for the necessary repairs within the warranty conditions, in which case the delivery expenses will be covered by the Buyer.
5.3.The buyer cannot be under 18 years of age. Even if it is younger, the seller will accept the age declared by the buyer in the contract as the basis and will not be held responsible for the buyer writing the age incorrectly.
If the Buyer does not make the payment within 3 (Three) days from the order date, the Seller may unilaterally terminate the sale.
Article 6- Rights and Obligations of the Buyer:
6.1 The Buyer accepts and undertakes to fully fulfill the acts imposed on him in the contract, excluding force majeure. In addition, he/she accepts and undertakes that if he/she places an order, he/she will be deemed to have accepted all the provisions of this agreement.
6.2.The buyer will inspect the goods/services subject to the contract before receiving them for dents, breaks, torn packaging, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. The buyer is responsible for carefully protecting the goods/services after delivery. The invoice on the cargo package must be kept for return.
6.3 After the delivery of the goods/service, if the relevant bank or financial institution does not pay the price of the goods/service to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, which is not due to the Buyer's fault, the Buyer will receive the goods/service 3 (Three) provided that it has been delivered to him/her. ) is obliged to send it to the Seller within days. In this case, shipping costs are the responsibility of the buyer.
6.4.The buyer can access all preliminary information about the seller and the goods/services from bodylondonco.com website, including the exercise of the right of "withdrawal" and how to exercise this right, product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings made. He/she accepts and declares that he/she has read the order, payment, usage procedure, etc. information on the .com website, and that he/she has clear, understandable information about the official authorities to whom he/she can submit his/her complaints and objections, etc. in accordance with the internet environment, and has confirmed this preliminary information electronically.
Article 7- Characteristics of the Goods/Service Subject to the Contract:
7.1 The type, type, quantity, brand, model, color and sales price of the goods/services, including all taxes, are as stated in the information on the goods/service promotion page on the website bodylondonco.com and in the invoice, which is considered an integral part of this contract.
Article 8- Cash/Duit Price of Goods/Service:
8.1.The Cash/Deferred price of the goods/service is as stated in the sample invoice e-mailed at the end of the order and in the invoice content sent to the customer together with the product.
Article 9- Order, Payment, Shipment:
9.1. If the buyer makes a purchase by credit card and in installments, the installment method and number selected from the site are valid. In installment transactions, the relevant provisions of the contract signed between the Buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. The buyer can also follow the number of installments and payments from the account statement sent by the bank.
9.2. For payments made via MONEY ORDER/EFT, the date of transfer to the account will be taken into account. The order number must be clearly stated on the Money Order/Eft form.
9.3.The buyer will process the payment for the products he added to his cart through the VIRTUAL POS of the bank he chose. The seller sends a confirmation e-mail to the buyer before shipping the orders whose payment has been confirmed. After the confirmation e-mail is sent, the shipment process begins.
9.4. Any disruption in the process or problems that may arise regarding the credit card will be notified to the buyer by using one or more of the phone/e-mail methods specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) is determined to have reached the seller's accounts.
9.5. In the event that it is understood that the goods/service subject to the contract cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, if the buyer is immediately informed clearly and understandably and gives approval, another good of equal quality and price can be sent to the buyer or in line with the buyer's desire and choice. Another new product may be sent, it may be waited for the product to be in stock or for the other obstacle preventing delivery to be eliminated, and/or the order may be cancelled.
In cases where it becomes impossible to fulfill the obligation to deliver the goods/services subject to the contract, the buyer is informed of this situation, the total price paid and any documents that put him in debt, if any, are returned to him within 10 (ten days) at the latest and the contract is cancelled. In such a case, the buyer will not claim any additional material or moral damage from the seller.
Shipment:
9.6. Once the order and payment confirmation e-mail is sent, the product(s) are delivered to the cargo company with which the seller has a contract. The seller will email the cargo tracking number and other shipping information, if available, to the buyer. Cargo delivery time is 7 (seven) business days from the contract date. It can be extended for a maximum of 5 (five) business days, provided that the buyer is notified in advance in writing or by phone.
9.7. The Buyer is deemed to have accepted the obligation to send the phone with notification in Mobile Areas where the cargo company cannot deliver to the address and for the recipient to pick it up from the cargo branch. The seller cannot be held responsible for delays and disruptions caused by the cargo company. The buyer must immediately report any delivery problems to the seller using the seller's contact information in the contract.
9.8. If the product is to be delivered to a person/organization other than the Buyer, the seller is not responsible for extra shipping costs that may arise from the person/organization to be delivered not accepting the delivery, inaccuracy in the shipping information and/or the absence of the Buyer.
9.9. Damaged packages should not be accepted and a report should be made to the Cargo Company official. If the Cargo Company official is of the opinion that the package is not damaged, the buyer has the right to open the package there and check that the products have been delivered undamaged and to request that the situation be determined with a report. Once the package is received by the Buyer, it is accepted that the Cargo Company has fulfilled its duty fully. If the package is not accepted and a report is kept, the situation must be reported to the seller's Customer Services as soon as possible, with the copy of the report remaining with the Buyer.
Article 10- Product Return and Right of Withdrawal Procedure:
10.1.The buyer has the right to withdraw from the contract by notifying the seller in advance within 14 (fourteen) days after receiving the goods, without giving any reason and without paying any penalty. In accordance with the VUK general communiqué No. 385, in order for the refund to be made, the buyer must send back the original invoice of the seller, which was delivered together with the goods. If the buyer exercises his right of withdrawal, the seller will return the total price received and any documents that put the consumer in debt, if any, within 10 (ten days) from the date of receipt of the invoice together with the product, without incurring any costs to the consumer. The right of withdrawal period starts from the day the goods are delivered to the buyer. The shipping cost of the returned product or products must be borne by the Buyer. In cases where the return must be paid by the seller, the buyer agrees to send it with the cargo company that the seller has a contract with.
10.2. If the buyer wishes to return the product he/she purchased, he/she accepts and undertakes not to damage the product and its packaging in any way, and to return the original invoice and delivery note at the time of return.
10.3. There is no right of withdrawal for goods prepared in line with the buyer's wishes and/or his personal needs.
10.4. The decrease in the value of the delivered goods or the existence of a reason that makes the return impossible does not prevent the exercise of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the seller must compensate the value of the goods or the decrease in value.
10.5. In cases where any opening, deterioration, breakage, destruction, tearing, use or other situations are detected in the product and its packaging purchased by mistake, and if the product cannot be returned in the same condition as when it was delivered to the buyer, the product will not be returned and the price will not be refunded.
10.6. The buyer must notify the seller in advance of his desire to exercise his right of withdrawal. If the returned product reaching the seller meets the conditions specified in this contract, it will be accepted as a refund, and the refund will be made to the buyer's credit card/account. No refund will be made unless the product is returned. The time period for refunds made to the Credit Card to be reflected in the credit card accounts is at the discretion of the relevant bank. After the seller pays the entire product price to the bank at once, the installment expenditures made through the bank POS can be refunded to the buyer's credit card in installments. This situation is at the discretion of the bank.
In case of return of goods and services purchased by card, the seller cannot pay the buyer in cash, in accordance with the contract made with the Bank. In case of a refund transaction, the member business, that is, the seller, will make the refund through the relevant software, and since the member business, that is, the seller, is obliged to pay the relevant amount to the Bank in cash or as an offset, payment cannot be made to the buyer in cash, in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the buyer pays the amount to the Bank in one lump sum.
Article 11- Product Warranty Conditions:
11.1. The warranty period is as stated on the product page on bodylondonco.com and the supplier company determines/implements the warranty.
Products that are used and cleaned in accordance with the instructions for use are guaranteed against all kinds of manufacturing defects under the specified conditions. The seller's warranty liability is only valid for consumers falling within the scope of Law No. 4077. For commercial works, the provisions of the Turkish Commercial Code will apply.
Article 12- Confidentiality Obligations:
12.1. bodylondonco.com will never share this agreement with third parties/institutions for any reason. Your personal information will never be given to third parties/institutions for statistical, commercial or similar purposes.
The seller will be able to disclose this information only within the scope of administrative/legal obligation. If the seller has the information requested within the scope of any judicial investigation with documented research capacity, he can provide it to the relevant authority.
Article 13- Competent Courts and Institutions:
13.1. In disputes that may arise from this contract, Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Industry and Trade, and Consumer Courts are authorized for disputes above this value. In places where there is no Consumer Court, Civil Courts of First Instance are authorized.
SELLER: BODY LONDON GLOBAL LTD
BUYER:
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