Privacy policy
Privacy Policy
At Body London, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect the following types of information:
Personal Information: Name, email address, billing address, shipping address, phone number, and payment details when you place an order.
Account Information: If you create an account, we store your login credentials and order history.
Device and Usage Information: IP address, browser type, device information, and browsing behavior on our website.
Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, remember your preferences, and analyze website traffic.
How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your orders, including shipping updates and customer support
Improve our website, products, and services
Send you marketing communications (with your consent)
Prevent fraud and ensure the security of our website
Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Payment processors, shipping carriers, and email service providers who help us operate our business.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of our business.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.
Data Portability: Request a copy of your data in a portable format (where applicable under GDPR).
For EU customers, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing and the right to lodge a complaint with a supervisory authority.
Cookies
We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@bodylondonco.com
Address: BODY LONDON UNITED LTD
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Effective Date: February 4, 2026
